SERVPRO of Lake Worth Employee Photos

male employee with buildings in the background

Frank V.

Frank is the owner of SERVPRO of Lake Worth. He was taught the benefits of hard work and consistency at a very young age. He has proven over the last 15 years in the restoration industry that with these two components, you can achieve high-quality work for your customers. Frank has an extensive background in restoration and construction, he is always ready to use his experience and knowledge to get the job done with perfection. We have a team of specialists ready with our water, fire, and mold damage recovery equipment to improve the conditions of your Lake Worth area commercial or residential property quickly after damage occurs. 

Male employee in a blue shirt in front of a flag and awards

Scott H.

Scott joined our SERVPRO of Lake Worth team as General Manager. He graduated from Georgia Tech in 1996 with a Bachelor of Science Degree in Construction Management, then obtained his General Contractor license in 1998. Scott began his career in the Homebuilding Industry, leading to a Vice President of Construction position for a nationally known homebuilding company. An Insurance Adjuster license was added in 2008 and he joined the Restoration Industry in 2012. His restoration experience started with Project Management and Marketing/ Business Development positions. Our Lake Worth team benefits from his strong leadership and commitment to superior customer service and total satisfaction.

male employee in front of a flag and awards

Don C.

Don is our Large Loss Marketer at SERVPRO of Lake Worth. He has over 30 years of hands-on experience in the South Florida construction industry. Our Commercial Large Loss Division is composed of our best restoration team members. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. Don is dedicated to getting the job done quickly and professionally.

team member in uniform - female with dark shirt

Yesenia S.

Jessie is our Office Manager at SERVPRO, where customers, clients, and our crews can always reach her for assistance. She joined our family in 2016 as a job coordinator in our office. Her duties included scheduling the production teams on their appointed assignments, ensuring that all documentation is accurate and completed promptly. Jessie stresses customer services and sets the tone that we all follow. She is a valuable person, just ask our customers.

Monica M

Monica is our Office Manager at SERVPRO of Lake Worth. When you contact our office for help or an inquiry, she may very well pick up the phone after you dialed (561) 588-9777. Monica brings many years of construction background with her, which aids in coordinating the production crews and project managers for the work at hand. She takes great pride in providing exceptional customer service, a hallmark for our franchise. Monica is committed to helping families in difficulty after unfortunate events, including storms, mold, and fire damage. Monica actively participates in local community events, especially those benefiting animal rescue.

Tracie in office - female with dark shirt

Tracie T.

Tracie joined us a Sales and Marketing Rep at SERVPRO of Lake Worth in 2018. She has extended experience in the disaster restoration industry starting in 2010 and has embraced all aspects of the business including marketing, financing, and most importantly ... customer service. Tracie is a marketing natural and is very passionate about the things she believes in, and that motivates her when dealing with our customers in distress. She understands that local families and commercial enterprises when in chaos from water, fire, or storm damaging events need a helping hand and a compassionate ear. Tracie finds great satisfaction through her work with SERVPRO knowing that she can reduce their burdens. The smiles on their faces after the restoration is completed says it all. Tracie is associated with charitable and community events, schools programs, and The Central Palm Beach County Chamber of Commerce. She initiated a program with the First Responders to give back to our community and say ‘Thank You’ each month.
Tracie is an avid snow skier, and when she is not on the slopes, she may be on the beach or in the gym. Tracie has resided in Boca Raton since 1973. If you suffer residential or commercial water, fire or mold damage, call Tracie and our team for a fast response. 

Santiago Villa

Santiago is a Crew Chief / Production Manager at SERVPRO of Lake Worth. He is emersed in the entire project, from initial planning, coordination of teams, and leading by example until completion. He can nimbly make adjustments on the fly when unanticipated issues arise during service. Santiago maximizes the skill sets of our crews to ensure complete customer satisfaction. He manages excellent and open communication with our customers during the service and follows up with comprehensive documentation of the project. Santiago encourages and supports improvements in our services from task to task. He is an excellent asset to our SERVPRO of Lake Worth team.

male employee Standing in front of a flag and awards

Nick N.

SERVPRO of Lake Worth is proud to announce the addition of Nick as our Sales and Marketing Manager. Nick is originally from New York but South Florida always had a special place in his heart. His twelve-year sales career has led to many achievements and satisfied customers. Nick is always eager to meet with clients while building long-lasting relationships. His goal is to provide our clients with comfort during their time of need. Nick is looking forward to helping customers while enjoying the great South Florida weather all year round. If your Lake Worth area commercial or residential property is damaged by fire, water, or mold, our highly trained team is ready to help you recover.

Male employee in a white shirt in front of a flag and awards

James D.

James is an Estimator for SERVPRO of Lake Worth. He takes great pride in helping our customers through difficult situations. He moved from Manhattan to South Florida in 2017, starting his role as an estimator at a major public adjusting agency, leading to being named Senior Estimator. James' experience in the restoration industry is a great asset to our SERVPRO team and customers. He believes in providing the best service possible and takes on every project, no matter the size, with the utmost professionalism. If your Lake Worth area commercial or residential property suffers damage, our highly trained team can help.

male employee in a teal shirt

Jhon R.

Jhon is a dispatcher on our SERVPRO of Lake Worth office team. He arrives every day ready to help our customers with phone calls, job management, dispatching of jobs and customer satisfaction activities He is highly dependable and committed to exceeding expectations when helping clients with water, fire, mold or storm damage situations. When he is off, Jhon enjoys visiting new restaurants with his daughter to sample a variety of culinary plates. If your commercial or residential Lake Worth area property suffers damage, call our team for help.